Please take your order seriously

I have to explain something to everyone Just now, my colleague in the warehouse told me that 20% of the orders in July were refused or the customers could not be contacted, so the goods need to be destroyed. 

I was shocked and regrettablly. DUZAI's positioning is cost-effective, hoping to bring high-quality products to everyone and make life better. Not the kind of shoddy, goods wrong board or fraudulent companies. But some people take their orders as a joke, and the only outcome is for us to leave the Middle East or raise our retail prices sharply to deal with potential hostile orders. No one wants to face a loss-lose situation.

We deal with the order based on the principle of mutual trust, but it is regrettable to get such a result. When our customer service sent the WHATSPP information to customers, they even ignored us. We operate every order in good faith, and we look forward to your feedback with the same attitude.

Therefore, for each subsequent order, we will confirm with you through whatsapp before delivery. We also hope that you can take the order seriously, just as we take the product seriously.