Our idea about after-sale service

With the expansion of the number of customers, we need to face new problems that have never appeared before every day, among which the most anxious for us is the content related to after-sales maintenance. Due to its natural oxidizing and soft properties, silver is difficult to last as new in complex living environments without maintenance.

The DUZAI team has been thinking about how to do better, because it is very difficult to maintain and provide after-sales service across the country, but we still want to provide our customers with the best after-sales service possible. In the near future, we will investigate and test various after-sales service solutions to determine what is the best after-sales service solution we can provide at this stage, and fine-tune several key markets to adapt to local laws and regulations.

We will keep you informed of our progress. If you have good suggestions, please send them to our customer service email: duzaijewelry@gmail.com